Visa Factory | Global Visa & Passport Solutions

Talk to us

020 475 4841

Business Phone

09-8891133 / 020 475 4841

Contact time

Mon-Fri: 10am-6pm

What to do if your New Zealand Passport is Lost, Stolen or Damaged?

If your New Zealand passport is lost, stolen or damaged - the first step you need to do is report it to Police and get file number of your report and then immediately call New Zealand Passport office phone no. 0800 22 50 50 if you are in New Zealand. If you are currently overseas, then you should immediately call +64 (4) 463 9360.

You must immediately call NZ Passport Office - 0800 22 50 50
It is important that you should report to New Zealand passport office that your passport is lost or stolen so that your passport can be blocked and can not be used by anyone. You will need to inform your passport number, how your passport has been stolen or lost, which city and country it was lost in and when (date and time). If you don't have the passport number, even then you should call and inform everything.

Process for reissue of New Zealand Passport in lieu of lost/stolen passport

If you have lost your New Zealand passport or it has been stolen, you can apply online or can file a paper application for a replacement passport. The process is almost similar to the application for a reissue or renewal of an expired passport. Visa Factory can file your application for a very reasonable fee. Following Information is required if you are applying for replacement passport for your stolen or lost New Zealand passport online::

INFORMATION REQUIRED FOR ISSUE OF REPLACEMENT NEW ZEALAND PASSPORT IN LIEU OF LOST OR STOLEN PASSPORT:

  • Your old/previous passport details: your name, passport number, date of issue, who issued the passport;
  • digital photo – taken in the last 6 months, in colour, as a .JPG or .JPEG file;
  • referee details: their passport number, name, phone number and email address (optional), date of birth (Referee can be any New Zealand citizen who knows you for at least 1 year.)
  • credit card or debit card or prezzi card. No eftpos, Paypal, electronic bank transfer. A standard adult passport costs $191;
  • Fee for child passport is $111.00;
  • Passports are normally reissued in 10 days and couriered to you;
  • New Zealand Passports are now valid for 10 years;

What is the FEE for renewal of a New Zealand Passport

New Zealand Passport Renewal Fees are as under:

Standard passport

  • Processed in up to 10 working days.
  • Adult NZD$191.00 (includes $24.91 GST)
  • Child NZD$111.00 (includes $14.48 GST)

Urgent passport

  • Processed in up to 3 working days.
  • Adult NZD$382.00 (includes $49.82 GST)
  • Child NZD$302.00 (includes $39.39 GST)

Applying from overseas

If you’re a non-resident for New Zealand tax purposes and apply online, GST is not included in your fee. However, you may have to pay a courier fee for delivery.

Who can be a Referee for New Zealand Passport?

A person must satisfy following conditions to act as a referee for issue of a New Zealand passport.

A person:

  • who is 16 years or older
  • has known you for more than one year, or since birth for a child under 12 months
  • has a valid New Zealand passport (this can be current or expired, but not lost, stolen or damaged)
  • is prepared to give personal details like their name, date of birth, passport number and
  • is contactable

They must not be:

  • related to you e.g. a cousin, parent, sister or brother
  • your partner or spouse
  • part of your extended family group
  • living at the same address

Let the experts of VISA FACTORY apply for renewal of your New Zealand Passport

Visa Factory's experienced passport consultants who have several years of experience of renewal/reissue of New Zealand Passports can make this process smooth and quick, as you can not take chance with this important application as a single error can lead to rejection of your entire application resulting in wastage of time and money.

Visa Factory's very reasonable fee

Visa Factory's experienced passport consultant's can prepare your passport renewal application and all the prescribed documents/annexures at a very reasonable fee starting from $150 (non-refundable) in addition to Government's application fee for passport renewal fee of NZD $191. Fees are often changed by Government, as such do check the current fee from Visa Factory.

1

Call/Email US

Call us on 0204747477 / 09-889 1133 / 09-250 4997 / info@visafactory.co.nz & we will let you know the information & documents we need from you.

2

We File Application

We will complete & submit all the required forms for your passport renewal application online. You need to just wait for your new passport to arrive by courier.

3

Receive Passport

You shall receive your new New Zealand passport by courier from New Zealand Passport authorities within 12 days or an email requiring additional information.

Urgent/Emergency issue/reissue/renewal of New Zealand Passport?

If your New Zealand Passport has expired or is lost, stolen or damaged and you need to travel urgently - You can use New Zealand Passport emergency services for reissue of a passport urgently or even on weekends, holidays and afterhours. Please contact Visa Factory, Auckland, New Zealand on phone numbers 020 47 47 47 7 or 09-889 1133 or email info@visafactory.co.nz if you wish to get your NZ passport issued/reissued urgently.
Please click the button below to learn more about urgent issue of New Zealand passports.

Different Requirements for Child's' Passport

Want to renew a child's passport, then there are different document requirements. Contact Visa Factory, Auckland, New Zealand for details for reissue of child's passport.

Visa Factory's Terms & Conditions of Services

Please carefully read and understand Visa Factory's terms and conditions of services provided in this website. Payment of Visa Factory's fees by you means that you have read, understood and accept Visa Factory's terms & conditions of services.

Tags: How to apply for NZ passport, Renewal of New Zealand Passport, Documents required for reissue of New Zealand passport, Application Form for renewal of NZ passport, Fees for renewal of NZ passport, what is the fee for reissue of NZ child’s passport, what is the process for renewal of NZ passport, how to renew NZ passport from overseas, Do I need a witness for renewal of NZ passport, application process for reissue of New Zealand passport, passport consultants in New Zealand, How to replace a lost passport, how to replace a damaged passport, New Zealand passport office Auckland, NZ passport office Manukau, NZ Passport office Wellington, NZ passport office Christchurch, Passport consultants Auckland, Passport Services New Zealand

Ask Your Question

    New Zealand Passport Renewal made extremely simple by Visa Factory. Do it by email and phone. Get your completed application filed online. You don't even need to come to our office for your New Zealand passport renewal. Contact Visa Factory Now!

    CALL - 020 47 47 47 7 / 09-889 11 33 / 09-250 4997

    39 East Tamaki Road, Papatoetoe, Auckland

    English/Hindi/Punjabi
    Visa Factory consultants can speak with you in either English, Hindi or Punjabi. Call now: 020 47 47 47 7 / 09-889 11 33 / 09-250 4997 for a one to one chat with our experienced consultants.
    Application Processing Time
    Visa Factory can prepare & submit your application in 1 day after receipt of all required information and documents by email. New Zealand Passport authorities Passport Renewal processing time is around 10 days, depending upon individual cases. For details about processing time for renewal of New Zealand passport please contact Visa Factory on 020 47 47 47 7 / 09-889 11 33 / 09-250 4997
    URGENT PASSPORT RENEWAL
    Looking for reissue of New Zealand Passport in urgently? We can help you in urgent reissue of your expired New Zealand passport. We can also help you in renewal of your NZ passport during weekends & afterhours. Please call us to know the process and details of the fees for urgent issue of NZ passports.
    NZ ADULT PASSPORT RENEWAL FEE
    Fee for renewal of adult New Zealand Passport currently is NZD $191. Visa Factory's fee for preparing your renewal application will be additional from NZD $150. Please confirm the latest fee from Visa Factory.
    New Zealand Child Passport Renewal Fee
    New Zealand Child passport renewal application fee is NZD $111.00. Visa Factory's fee for preparing your renewal application will be additional from NZD $150. Please confirm the latest fee from Visa Factory.
    NZ URGENT PASSPORT RENEWAL FEE
    Processed in up to 3 working days.
    Adult NZD$382.00 (includes $49.82 GST)
    Child NZD$302.00 (includes $39.39 GST)
    Contact Visa Factory for details.
    KNOW ALL ABOUT INDIAN PASSPORT RENEWAL
    Please read our blog on How to renew Indian passport in New Zealand.